FREQUENTLY ASKED QUESTIONS

You have some questions,
we have the answers… Otherwise,
do not hesitate to write to us at contact@defi-evasion.com

players-numbers

How many people can play?

The minimum for a game to take place is 2 players, for 6 players’ rooms. For VIP Access, the recommended minimum is 8 players. It is possible to add 1-2 more players per room than the recommended number. To do so, contact us by phone at 581-450-3334.

timer

How long does a game last?

For the challenges in our 11 thematic rooms, you have 60 top-chrono minutes to take up the challenge. It is possible to live a 2-hour activity experience with our two complementary rooms The Elixir and Portal of the Underworld at Quebec City office.

dollar

What are the rates?

For our indoor challenges, the price per game is $28.49+taxes per adult and $25.01+taxes per student. You can also benefit from a 25% discount on a second game played on the same day. To do so, call us at 581-450-3334. 

bilingue

Are the rooms bilingual?

Yes, all our games can be played in French or English. It is important to mention your desire to play in English before the start of the game.

arms

Will I get dirty at the end of the game, is force necessary, am I really caught in the room?

NO, the pieces/games are designed to suit everyone. There is no need to be afraid, these are games based on logic. In addition, despite the fact that each room is controlled by cameras, you can, at your discretion, ask to leave the room by indicating it to the game master. Of course, when you leave the room, you will no longer be able to return to it to learn about this game.

timer-watch

How long do I have to arrive before my reservation?

Défi-Évasion suggests arriving 15 minutes before the time of your reservation in order to check in and receive the instructions, otherwise you will simply have less than 60 minutes to complete your Défi-Évasion… Your experience will last approximately 1 hour and a half from your arrival at our offices until your departure.

min-age

Is there a minimum age?

The minimum recommended age to participate in a challenge is 12 years old. All participants under 16 years of age must be accompanied by their guardian or parent.

www

How can I make a reservation?

Reservations for theme rooms are made online on the website ONLY. Simply click on the “Bookings” tab to access the booking calendar, which is updated in real time.

more-players

Do you accommodate groups of more than 12 people?

Yes, do not hesitate to contact us if you would like to organize an event at Défi-Évasion. A preferential rate is offered to groups of 20 or more players. Contact us at the following email address for additional information: contact@defi-evasion.com

time-before

How long do I have to book in advance?

As soon as possible to book your ideal day and time. The available spaces are quickly disappearing.

public

Are there any other people with us? What is a private event?

Each game can accommodate the maximum number of players indicated per room. So, if your group does not meet this maximum number, you may be grouped with other participants unless you book for a private event (i.e. pay for the maximum number of players).

kit-to-go

What should I bring with me when I visit?

Your brain will suffice… In any case, you will not be allowed to use any external aids (books, calculators, cell phones, etc.). We invite you to take only the bare minimum with you when you visit, as there is no locked storage available on site to store your personal belongings.

remboursements

Are registrations refundable?

No, all sales are final.

cv

I would like to be part of the Défi-Évasion team

Send us your CV at contact@defi-evasion.com and explain why we should choose you!

vr

How can I book for virtual reality?

The price is $10+taxes per player for a 10-minute game. Simply contact us to make your reservation

mobile

How can I book for the Mobile Escape Challenge?

Simply contact us at contact@defi-evasion.com or 581-450-3334 and tell us what you need.

drinks

Do you have a reception room?

At the Quebec City office, we have a room that can accommodate about ten people. In Lévis, our reception room can accommodate up to 30 people. The rate of this one is 25$+taxes per hour. Simply contact us to make a reservation by phone at 581-450-3334 or by email at contact@defi-evasion.com.

wheel-chair

Are there wheelchair accessible rooms?

Yes, we have rooms that can accommodate a person in a wheelchair or with reduced mobility. Contact us for more details.

birthday

Is there any special feature on my birthday?

We are happy to offer free admission to a game if it is your birthday. This promotion is only valid if you do your activity 1 week before OR after your birthday. We will ask you for an ID when you visit us. To book, you only have to use the promo code: BONNEFETE